Ransomware Attacks, Network Attacks, and Virus Attacks?  We can help you. We’re a San Jose based IT Solutions Provider, and an IT Outsourcing company.

Hello, late on a hot summers night I received a phone call from my manager.  He told that a customer had an incident and need immediate assistance.  Never will to say no. I immediately responded. “send me the address”.   With very few details and no true understanding of the depth and scope of the issues I packed my bag and headed for the train station.  After a long 6 hour ride I arrived onsite at the customer location and was immediately briefed on the situation.  After years of maintaining the status quo. The company was comprised.  Comprised to the point where the very future of the company was on the line. My eyes were opened immediately.  Not totally on the problem. But, what can and will happen if an organization does not implement and maintain a proper refresh and security posture.  The plan was simple.  To paraphrase General Colin Powell. We are going to cut the enemy off and kill it.  After getting some rest a great team of individuals (with the support of some powerful names in the network security industry) from all over the USA was assembled to deal with the problem.   We executed the “cut off and kill plan”.  It took dozens of networking R&S and security professionals to deploy over 100 firewalls to all parts of the globe.  We took a project that should have taken 6 – 8 months and executed and successfully remediated the problem in 6 weeks.   What I learned from that experience will follow me and guide me for the rest of my professional life.  If any organization (regardless of size) does not implement a robust software, hardware refresh and security program.  They can pay the ultimate price.  In today’s world security is no longer a nice to have.  Organizational leaders must understand that security must become a way of life.  The money you spend today can save your tomorrow.   Today is your opportunity to address the problems of tomorrow.

Recently our client, Cal State Los Angeles, had been experiencing network latency related to their Juniper ISG2000 Service Gateway.  Network performance had degraded to the point where it was noticeable to students and staff.  Cal State LA engaged Cloudify, who in turn engaged Paula Wong to provide network performance – before the student body returned on Monday.  Paula was able to troubleshoot the system and optimize the network performance.  Due to Paula, the engagement was a big success for the university.

Eden Housing has been a satisfied customer of Accend Networks for over 3 years. From the beginning, Accend Networks strove to understood our business and technical requirements in applying their expertise to manage our enterprise WAN environment. By not using a one size fits all approach, they have been and will continue to be an important contributor to our success.

We had Accend help with one of our client’s needs. They did a great job, providing great value, as we were working with a challenging client. We would definitely hire them again!

Sunday Mid-day we come to find out that our switch died on us. After researching and trying to find out what had happened, we found Paula and Accend Networks. Not only Paula came to our rescue BUT she brought in a replacement switch, configured it and was online supporting us through-out the time.

Paula was really helpful when we needed an expert help with a project and was willing to do it over a weekend. Nice working with you.

Our company hired Accend Networks for a large project in the City of Merced. This was to connect 15 different intersections over a Cisco Wireless Network. I got to work with Paula Wong from Accend Networks on this project, and she went above and beyond expectations for us. We were more than satisfied with the quality of work and professionalism shown by Paula. We definitely look forward to utilizing her expertise on future projects.

We have been working with Accend Networks for over 2 years now and Paula has provided exceptional service every time. She has great in-depth knowledge on Networking and has helped us with number of small and big projects ranging from S2S VPN setup with our Customers, Moving our offices with new hardware and minimal downtime and recently setting us up with the IPV6 for testing our Routers. Would recommend Accend Networks for any Networking and Security projects.

We hired Paula Wong of Accend Networks to perform an ASA migration in September of 2016. Paula was able to quickly analyze the project, determine viability and begin developing our configuration. A few problems came up along the way but she was able to address and resolve each issue as needed. There were no problems scheduling after-hours sessions and Paula had resources to aid with traveling and cabling but we did not need them. The rates and time quoted were accurate and fair. Paula worked to ensure that our needs were met. Overall Paula performed well and the experience was very positive and valuable. She was efficient in delivering the expected outcome and completing the migration successfully. Her expertise and professionalism were apparent throughout the process. We have continued to work with Paula for additional projects and look forward to future engagements.

We hired this company to swap out the gateway for our phone system. They ordered the new router and pre-configured it. They arrived on time and did the cutover seamlessly. Their service charge is very reasonable and their service is professional. We will use them for our next project to setup a dual firewall for redundancy.